EN 
DE 
TR 
SR We are looking for: IT First/Second Level Support and Technology (f/m/d)
Location Vienna
Full-time
Immediately or by arrangement
Annual gross salary from €38,000
Category
Administration
Without personnel responsibility
Location Vienna
Full-time
Immediately or by arrangement
Annual gross salary from €38,000
Category
Administration
Without personnel responsibility
As an IT support specialist (IT first/second level support and technology), you will play a central role in supporting and
Further development of the IT infrastructure in an exciting and meaningful environment
environment. You are the first point of contact for all IT matters - from classic 1st and 2nd level support to collaboration on IT projects in the healthcare sector.
With your expertise, you will ensure smooth IT operations, support
employees with technical challenges and make a significant contribution to
compliance with data protection and security standards. In this versatile
position, you will work closely with internal departments and external service providers.
together - and are thus making an important contribution to the digital future of medical
Facilities.
Tasks as IT first/second level support and technology:
- Provision of technical support for all our employees
customers and their locations with regard to IT hardware, software and
Networks - Diagnosis and rectification of hardware and software problems on
Desktops, laptops and mobile devices - Installation, configuration and updating of software applications and
Operating systems - Management of user accounts and access rights
Support with the installation and maintenance of printers, scanners and
other peripheral devices - Documentation of support requests and solutions
Training employees in the use of IT systems and applications or as part of smaller IT projects (e.g. rollouts, site set-up/reorganisation, software changes) - Developing long-term solutions for recurring problems
- GDPR and IT security: Ensuring compliance with data protection and security guidelines
- Responsibility for the procurement of IT hardware, including laptops,
Desktop PCs, tablets, monitors and accessories - Equipment maintenance and/or coordination of maintenance and
Maintenance work on medical-technical equipment. - Coordination with /interface to external IT service providers who provide 3rd level support (software development, programming or in-depth support).
system interventions).
Requirements as IT first/second level support and technology:
- Completed training in the field of computer science, information technology
or a comparable qualification (e.g. apprenticeship as an IT technician, HTL,
University of Applied Sciences, University) - Experience in IT support, ideally in the healthcare sector or in a
similar environment - Sound knowledge of troubleshooting hardware and software faults
Software problems and data protection (GDPR) - Very good knowledge of Windows operating systems, Office applications and
Network technologies - Strong communication skills
- Team player and the ability to work effectively under pressure
- Reliability and a sense of responsibility in dealing with confidential information
data
We offer:
- Dynamic and team-oriented company
- Interesting varied activities with personal responsibility
- Best infrastructure
- Further education and training opportunities
- Employment with 14 monthly salaries
- Appropriate remuneration for this position in the amount of €38,000 per year
gross on a full-time basis. Depending on experience and qualifications
Willingness to overpay given.
If you are interested in this exciting position, please send us
- Your Comprehensive application documents with photo immediately to bewerbung@kinderambulatorium.com
- With the subject "IT first/second level support and technology"
- If you have any questions, please call +43 660 5426721
We value diversity and welcome all applications
Regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity!
About us - Paediatric outpatient clinic Margareten
The Kinderambulatorium Margareten is a modern medical facility in the heart of Vienna that specialises in the comprehensive care of children and adolescents. Our multi-professional team of around 50 dedicated specialists - including paediatricians, nurses, therapists and social workers - work every day to help young patients in the best possible way. We care for between 200 and 300 children every day and offer a wide range of services: from general paediatrics and adolescent medicine to speech therapy, physiotherapy and dietology to social work support.
What particularly characterises us is our holistic and culturally sensitive approach. Our team speaks a total of 14 different languages, which enables us to provide individualised and understandable care to families from a wide range of cultural backgrounds. The outpatient clinic was founded by Dr Sevinc Yildirim with the aim of not only helping children medically, but also promoting their social and emotional well-being.
Under the guiding principle "Every day for every child" we are also open at weekends and on public holidays - a matter of course for us, because children's health knows no opening hours. We support families as competent, reliable and empathetic partners - from birth to adolescence.
